{"id":38616,"date":"2022-05-16T08:14:38","date_gmt":"2022-05-15T20:14:38","guid":{"rendered":"https:\/\/propertynoise.co.nz\/au\/?p=38616"},"modified":"2022-05-16T08:14:38","modified_gmt":"2022-05-15T20:14:38","slug":"real-estate-agents-in-legal-fight-over-humiliating-all-staff-email","status":"publish","type":"post","link":"https:\/\/propertynoise.co.nz\/au\/real-estate-agents-in-legal-fight-over-humiliating-all-staff-email\/","title":{"rendered":"Real estate agents in legal fight over \u2018humiliating\u2019 all-staff email"},"content":{"rendered":"<p><strong>PHOTO: <span class=\"_2Li3P\">Real estate agent Lauren Macpherson (RIGHT) said the email left her feeling hurt, distressed, embarrassed and humiliated.<\/span><\/strong><\/p>\n<section class=\"_1Rw6X\" data-testid=\"article-body-top\">\n<div class=\"_1ysFk\" data-testid=\"article-body\">\n<div class=\"_1665V _2q-Vk\" data-testid=\"body-content\">\n<p>Two prominent real estate agents are in court waging a defamation battle after a company\u2019s boss sent a negative all-staff email about another manager.<\/p>\n<div class=\"entry-featured-img-wrap\"><a class=\"entry-featured-img-link\" href=\"https:\/\/propertynoise.co.nz\/au\/advertising-costs-2020\/\"><img fetchpriority=\"high\" decoding=\"async\" class=\"attachment-hoot-medium-thumb  entry-content-featured-img entry-grid-featured-img wp-post-image lazyloaded\" src=\"https:\/\/propertynoise.co.nz\/au\/wp-content\/uploads\/2020\/06\/PN-Marketing-Packages-RSIZED-460x270.jpg\" alt=\"Property Noise Advertising\" width=\"460\" height=\"270\" data-src=\"https:\/\/propertynoise.co.nz\/au\/wp-content\/uploads\/2020\/06\/PN-Marketing-Packages-RSIZED-460x270.jpg\" \/><\/a><\/div>\n<div class=\"entry-grid-content\">\n<header class=\"entry-header\">\n<h2 class=\"entry-title\"><a href=\"https:\/\/propertynoise.co.nz\/au\/advertising-costs-2020\/\" rel=\"bookmark\">Advertising Rates \u2013 2022<\/a><\/h2>\n<\/header>\n<\/div>\n<p>Former Real Estate Institute of Victoria president Leah Calnan is being sued over a note she allegedly sent to employees at her property management business criticising the former operations manager.<\/p>\n<p>Lauren Macpherson worked at Metro Property Management between June 2018 and April 2021, when she resigned from the company to take another job, according to a writ she filed in the County Court last month.<\/p>\n<figure class=\"_3ujPS _3x3-4 RMwbY _2XZQH\" data-testid=\"image\">\n<div class=\"_1lwW_\" tabindex=\"0\" role=\"button\" aria-label=\"enlarge image\"><picture class=\"\"><source srcset=\"https:\/\/static.ffx.io\/images\/$zoom_0.092%2C$multiply_1.0582%2C$ratio_1.5%2C$width_756%2C$x_0%2C$y_0\/t_crop_custom\/q_86%2Cf_auto\/87acaa7e15b928d888201ed0c5a2a4108a4d94f1, https:\/\/static.ffx.io\/images\/$zoom_0.092%2C$multiply_2.1164%2C$ratio_1.5%2C$width_756%2C$x_0%2C$y_0\/t_crop_custom\/q_62%2Cf_auto\/87acaa7e15b928d888201ed0c5a2a4108a4d94f1 2x\" media=\"(min-width: 1024px)\" \/><source srcset=\"https:\/\/static.ffx.io\/images\/$zoom_0.092%2C$multiply_0.963%2C$ratio_1.5%2C$width_756%2C$x_0%2C$y_0\/t_crop_custom\/q_86%2Cf_auto\/87acaa7e15b928d888201ed0c5a2a4108a4d94f1, https:\/\/static.ffx.io\/images\/$zoom_0.092%2C$multiply_1.9259%2C$ratio_1.5%2C$width_756%2C$x_0%2C$y_0\/t_crop_custom\/q_62%2Cf_auto\/87acaa7e15b928d888201ed0c5a2a4108a4d94f1 2x\" media=\"(min-width: 768px)\" \/><img decoding=\"async\" src=\"https:\/\/static.ffx.io\/images\/$zoom_0.092%2C$multiply_0.4431%2C$ratio_1.5%2C$width_756%2C$x_0%2C$y_0\/t_crop_custom\/q_86%2Cf_auto\/87acaa7e15b928d888201ed0c5a2a4108a4d94f1\" srcset=\"https:\/\/static.ffx.io\/images\/$zoom_0.092%2C$multiply_0.4431%2C$ratio_1.5%2C$width_756%2C$x_0%2C$y_0\/t_crop_custom\/q_86%2Cf_auto\/87acaa7e15b928d888201ed0c5a2a4108a4d94f1, https:\/\/static.ffx.io\/images\/$zoom_0.092%2C$multiply_0.8862%2C$ratio_1.5%2C$width_756%2C$x_0%2C$y_0\/t_crop_custom\/q_62%2Cf_auto\/87acaa7e15b928d888201ed0c5a2a4108a4d94f1 2x\" alt=\"Leah Calnan, former president of the Real Estate Institute of Victoria. \" width=\"335\" height=\"224\" \/><\/picture><\/div><figcaption class=\"_3CZmy\"><em><strong><span class=\"_2Li3P\">Leah Calnan, former president of the Real Estate Institute of Victoria.\u00a0<\/span><cite class=\"ojLwA\"><span class=\"_30ROC\">CREDIT:<\/span>WAYNE TAYLOR<\/cite><\/strong><\/em><\/figcaption><\/figure>\n<p>Soon after her resignation, Macpherson alleges Calnan sent a \u201cderogatory\u201d email to staff that left her feeling hurt, distressed, embarrassed and humiliated.<\/p>\n<\/div>\n<div class=\"_1665V _2q-Vk\" data-testid=\"body-content\">\n<p>Macpherson, from Croydon, claims her personal and professional reputation has suffered as a result of Calnan\u2019s email.<\/p>\n<p>\u201cTeam,\u201d the email began, according to court documents.<\/p>\n<p>\u201cI have been in two minds of sending this email to you but I think some things need to be said with full transparency.<\/p>\n<p>\u201cI wanted to acknowledge the team members who I have spoken to so far that have felt let down, disappointed and frustrated with our previous operations manager, Lauren. It appears there were many things happening behind my back and perhaps it was assumed I knew.\u201d<\/p>\n<div class=\"entry-featured-img-wrap\"><a class=\"entry-featured-img-link\" href=\"https:\/\/propertynoise.co.nz\/au\/profile-your-business-for-12-months-in-2019\/\"><img decoding=\"async\" class=\"attachment-hoot-medium-thumb  entry-content-featured-img entry-grid-featured-img wp-post-image lazyloaded\" src=\"https:\/\/propertynoise.co.nz\/au\/wp-content\/uploads\/2021\/09\/Yvonne-Bradley-460x270.jpg\" alt=\"\" width=\"460\" height=\"270\" data-src=\"https:\/\/propertynoise.co.nz\/au\/wp-content\/uploads\/2021\/09\/Yvonne-Bradley-460x270.jpg\" \/><\/a><\/div>\n<div class=\"entry-grid-content\">\n<header class=\"entry-header\">\n<h2 class=\"entry-title\"><a href=\"https:\/\/propertynoise.co.nz\/au\/profile-your-business-for-12-months-in-2019\/\" rel=\"bookmark\">Profile your business (for 12 months) \u2013 ONLY $499 INCL GST<\/a><\/h2>\n<\/header>\n<\/div>\n<p>In court documents, Macpherson stated that she was identified as the subject of Calnan\u2019s email with the words \u201cour previous operations manager, Lauren\u201d.<\/p>\n<\/div>\n<\/div>\n<\/section>\n<section class=\"vPaWe\" data-testid=\"article-body-bottom\">\n<div class=\"_1ysFk\">\n<div class=\"_1665V _2q-Vk\" data-testid=\"body-content\">\n<p>Calnan went on to explain in the email that her position as REIV president during the COVID-19 pandemic meant she had to focus on that role seven days a week.<\/p>\n<p>After two terms as president, Calnan is now vice president at the REIV.<\/p>\n<p>\u201cI relied on my support network to ensure Metro and the team were being looked after,\u201d she wrote in the email.<\/p>\n<p>\u201cIt\u2019s [sic] now appears this just didn\u2019t happen.\u201d<\/p>\n<div class=\"entry-featured-img-wrap\"><a class=\"entry-featured-img-link\" href=\"https:\/\/propertynoise.co.nz\/au\/get-keep-informed\/\"><img loading=\"lazy\" decoding=\"async\" class=\"attachment-hoot-medium-thumb  entry-content-featured-img entry-grid-featured-img wp-post-image lazyloaded\" src=\"https:\/\/propertynoise.co.nz\/au\/wp-content\/uploads\/2019\/10\/Enews-GIF-400x270.gif\" alt=\"Enewsletter\" width=\"400\" height=\"270\" data-src=\"https:\/\/propertynoise.co.nz\/au\/wp-content\/uploads\/2019\/10\/Enews-GIF-400x270.gif\" \/><\/a><\/div>\n<div class=\"entry-grid-content\">\n<header class=\"entry-header\">\n<h2 class=\"entry-title\"><a href=\"https:\/\/propertynoise.co.nz\/au\/get-keep-informed\/\" rel=\"bookmark\">GET &amp; KEEP INFORMED<\/a><\/h2>\n<\/header>\n<\/div>\n<\/div>\n<div class=\"_1665V _2q-Vk\" data-testid=\"body-content\">\n<p>There were around 25 people on the \u201cEntire Metro Team\u201d distribution list who were sent the email, according to court documents.<\/p>\n<p>While Macpherson can\u2019t say exactly how many staff read the note, she argued most would have opened it because \u201cit was a derogatory email from their boss concerning a former boss.\u201d<\/p>\n<p>In the email, Calnan also apologised to staff \u201cfor letting you down\u201d, listing several examples of things that weren\u2019t handled correctly in her absence.<\/p>\n<div class=\"_6ebFV noPrint\">\n<div class=\"\"><iframe class=\"_16-Dw AkZ3C lazyload\" title=\"Embedded iFrame\" data-src=\"https:\/\/www.smh.com.au\/interactive\/modules\/tearout-excerpt\/?resizable=true&amp;v=466&amp;configUrl=https:\/\/www.smh.com.au\/interactive\/hub\/configs\/tearout-excerpt\/7168.json\" height=\"1072\" frameborder=\"0\" scrolling=\"no\" data-testid=\"embed-iframe\" data-mce-fragment=\"1\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" data-load-mode=\"0\"><\/iframe><\/div>\n<\/div>\n<p>\u201cFor the training you were promised but didn\u2019t receive. For the clicky groups that developed. For the time you didn\u2019t feel you could eat your lunch in the lunchroom. For the people who had to cover additional kitchen shifts because team members were not required to complete that duty,\u201d the email said.<\/p>\n<\/div>\n<div class=\"_1665V _2q-Vk\" data-testid=\"body-content\">\n<p>\u201cFor the behaviour that wasn\u2019t fitting of an operations manager. For the awkwardness you felt asking a question. For dismissing ideas you had to make the business better and the favouritism given to a few team members over the rest of the team.\u201d<\/p>\n<p>In the weeks after Macpherson\u2019s resignation, Calnan wrote, \u201cit feels like we have our team back \u2014 the office no longer has a heavy cloud over it\u201d. She signed off with: \u201cto each of you, I just want to say thank you. xx\u201d<\/p>\n<p>Before she left the company and took legal action,\u00a0Macpherson was featured in a Q&amp;A on the Metro Property Management website\u00a0helping clients get to know the staff during the COVID-19 lockdowns.<\/p>\n<p>In the interview, Macpherson said she looked forward to reuniting with her \u201clocal barrister\u201d for a coffee once restrictions eased, misspelling barista.<\/p>\n<\/div>\n<div class=\"_1665V _2q-Vk\" data-testid=\"body-content\">\n<p>The comment turned out to be prescient: her County Court writ was prepared by defamation barrister Toby Mullen.<\/p>\n<p>Among the defamatory imputations that Macpherson claims Calnan made about her are that she failed in her professional duties, is dishonest and lacks integrity, and that she was the cause of an \u201cuncomfortable and awkward working environment\u201d at Metro Property Management.<\/p>\n<p>Macpherson contends the email was retribution for her refusing to continue to be listed as the agency\u2019s officer in effective control and a suspicion by Calnan that she had taken another job.<\/p>\n<p><a href=\"https:\/\/www.linkedin.com\/in\/lauren-macpherson-965b7a216\/\" data-track-relatedarticle=\"inarticlelink\">According to her LinkedIn page<\/a>, Macpherson now works at real estate company Ray White.<\/p>\n<\/div>\n<\/div>\n<\/section>\n<p>READ MORE VIA <a href=\"https:\/\/www.theage.com.au\/national\/victoria\/real-estate-agents-in-legal-fight-over-humiliating-all-staff-email-20220505-p5aiti.html\">THE AGE<\/a><\/p>\n<p>https:\/\/www.instagram.com\/p\/CdZD2MmBvlR\/?utm_source=ig_web_copy_link<\/p>\n<h3 class=\"widget-title\"><span class=\"accent-typo\">MOST POPULAR IN NEW ZEALAND<\/span><\/h3>\n<ul class=\"wpp-list wpp-list-with-thumbnails\">\n<li><a href=\"https:\/\/www.propertynoise.co.nz\/revealed-how-many-properties-each-new-zealand-mp-owns-full-list\/\" target=\"_self\" rel=\"noopener\"><img 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src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 75px; --smush-placeholder-aspect-ratio: 75\/75;\" \/><\/a><a class=\"wpp-post-title\" href=\"https:\/\/www.propertynoise.co.nz\/abandoned-land-for-sale\/\" target=\"_self\" rel=\"noopener\">Abandoned land for sale<\/a><\/li>\n<li><a href=\"https:\/\/www.propertynoise.co.nz\/head-of-real-estate-agency-spoofed-in-online-billboards-says-they-are-hilarious\/\" target=\"_self\" rel=\"noopener\"><img decoding=\"async\" class=\"wpp-thumbnail wpp_featured wpp_cached_thumb lazyload\" data-src=\"https:\/\/sp-ao.shortpixel.ai\/client\/to_webp,q_glossy,ret_img,w_75,h_75\/https:\/\/www.propertynoise.co.nz\/wp-content\/uploads\/wordpress-popular-posts\/93564-featured-75x75.jpg\" 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data-srcset=\"https:\/\/sp-ao.shortpixel.ai\/client\/to_webp,q_glossy,ret_img\/https:\/\/www.propertynoise.co.nz\/wp-content\/uploads\/wordpress-popular-posts\/93114-featured-75x75.jpg, https:\/\/sp-ao.shortpixel.ai\/client\/to_webp,q_glossy,ret_img\/https:\/\/www.propertynoise.co.nz\/wp-content\/uploads\/wordpress-popular-posts\/93114-featured-75x75@1.5x.jpg 1.5x, https:\/\/sp-ao.shortpixel.ai\/client\/to_webp,q_glossy,ret_img\/https:\/\/www.propertynoise.co.nz\/wp-content\/uploads\/wordpress-popular-posts\/93114-featured-75x75@2x.jpg 2x, https:\/\/sp-ao.shortpixel.ai\/client\/to_webp,q_glossy,ret_img\/https:\/\/www.propertynoise.co.nz\/wp-content\/uploads\/wordpress-popular-posts\/93114-featured-75x75@2.5x.jpg 2.5x, https:\/\/sp-ao.shortpixel.ai\/client\/to_webp,q_glossy,ret_img\/https:\/\/www.propertynoise.co.nz\/wp-content\/uploads\/wordpress-popular-posts\/93114-featured-75x75@3x.jpg 3x\" alt=\"Anna Mowbray and Ali Williams\" width=\"75\" height=\"75\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 75px; --smush-placeholder-aspect-ratio: 75\/75;\" \/><\/a><a class=\"wpp-post-title\" href=\"https:\/\/www.propertynoise.co.nz\/toy-billionaire-anna-mowbray-and-ali-williams-secret-weapon-in-new-home-build\/\" target=\"_self\" rel=\"noopener\">Toy billionaire Anna Mowbray and Ali Williams\u2019 secret weapon in new home build<\/a><\/li>\n<li><a href=\"https:\/\/www.propertynoise.co.nz\/wellington-real-estate-agency-sale-in-court\/\" target=\"_self\" rel=\"noopener\"><img decoding=\"async\" class=\"wpp-thumbnail wpp_featured wpp_cached_thumb lazyload\" data-src=\"https:\/\/sp-ao.shortpixel.ai\/client\/to_webp,q_glossy,ret_img,w_75,h_75\/https:\/\/www.propertynoise.co.nz\/wp-content\/uploads\/wordpress-popular-posts\/93516-featured-75x75.jpg\" data-srcset=\"https:\/\/sp-ao.shortpixel.ai\/client\/to_webp,q_glossy,ret_img\/https:\/\/www.propertynoise.co.nz\/wp-content\/uploads\/wordpress-popular-posts\/93516-featured-75x75.jpg, https:\/\/sp-ao.shortpixel.ai\/client\/to_webp,q_glossy,ret_img\/https:\/\/www.propertynoise.co.nz\/wp-content\/uploads\/wordpress-popular-posts\/93516-featured-75x75@1.5x.jpg 1.5x, https:\/\/sp-ao.shortpixel.ai\/client\/to_webp,q_glossy,ret_img\/https:\/\/www.propertynoise.co.nz\/wp-content\/uploads\/wordpress-popular-posts\/93516-featured-75x75@2x.jpg 2x, https:\/\/sp-ao.shortpixel.ai\/client\/to_webp,q_glossy,ret_img\/https:\/\/www.propertynoise.co.nz\/wp-content\/uploads\/wordpress-popular-posts\/93516-featured-75x75@2.5x.jpg 2.5x, https:\/\/sp-ao.shortpixel.ai\/client\/to_webp,q_glossy,ret_img\/https:\/\/www.propertynoise.co.nz\/wp-content\/uploads\/wordpress-popular-posts\/93516-featured-75x75@3x.jpg 3x\" alt=\"Property market\" width=\"75\" height=\"75\" 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data-srcset=\"https:\/\/sp-ao.shortpixel.ai\/client\/to_webp,q_glossy,ret_img\/https:\/\/www.propertynoise.co.nz\/wp-content\/uploads\/wordpress-popular-posts\/93388-featured-75x75.jpg, https:\/\/sp-ao.shortpixel.ai\/client\/to_webp,q_glossy,ret_img\/https:\/\/www.propertynoise.co.nz\/wp-content\/uploads\/wordpress-popular-posts\/93388-featured-75x75@1.5x.jpg 1.5x, https:\/\/sp-ao.shortpixel.ai\/client\/to_webp,q_glossy,ret_img\/https:\/\/www.propertynoise.co.nz\/wp-content\/uploads\/wordpress-popular-posts\/93388-featured-75x75@2x.jpg 2x, https:\/\/sp-ao.shortpixel.ai\/client\/to_webp,q_glossy,ret_img\/https:\/\/www.propertynoise.co.nz\/wp-content\/uploads\/wordpress-popular-posts\/93388-featured-75x75@2.5x.jpg 2.5x, https:\/\/sp-ao.shortpixel.ai\/client\/to_webp,q_glossy,ret_img\/https:\/\/www.propertynoise.co.nz\/wp-content\/uploads\/wordpress-popular-posts\/93388-featured-75x75@3x.jpg 3x\" alt=\"Tom Panos\" width=\"75\" height=\"75\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 75px; --smush-placeholder-aspect-ratio: 75\/75;\" \/><\/a><a class=\"wpp-post-title\" href=\"https:\/\/www.propertynoise.co.nz\/real-estate-guru-warns-real-estate-agents-will-lose-their-jobs-watch\/\" target=\"_self\" rel=\"noopener\">Real Estate GURU warns real estate agents will lose their jobs | WATCH<\/a><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>PHOTO: Real estate agent Lauren Macpherson (RIGHT) said the email<span class=\"more-link\"><a href=\"https:\/\/propertynoise.co.nz\/au\/real-estate-agents-in-legal-fight-over-humiliating-all-staff-email\/\">Read More &rarr;<\/a><\/span><\/p>\n","protected":false},"author":1,"featured_media":38617,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"footnotes":""},"categories":[461747081],"tags":[478098512,478098521,478121333,478121332,478109914,478110193,478098513,478098873,478098579,478098510,478098514,478098511,478098705,478098533,478098828,478099940,478098509,478099419],"class_list":["entry","author-data123nz","post-38616","post","type-post","status-publish","format-standard","has-post-thumbnail","category-australian-property-real-estate-news","tag-australia","tag-australians","tag-defamation-battle","tag-lauren-macpherson","tag-leah-calnan","tag-metro-property-management","tag-property","tag-property-investment","tag-property-market","tag-property-news","tag-propertynoise","tag-real-estate","tag-real-estate-agency","tag-real-estate-agent","tag-real-estate-agents","tag-real-estate-institute-of-victoria","tag-real-estate-news","tag-reiv"],"yoast_head":"<!-- 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