PHOTO: Mortgage Choice chief executive officer Susan Mitchell
Despite posting a positive set of results, one leading home loan brokerage has raised concerns about losing market share, as most property markets around the country continue to cool.
Mortgage Choice chief executive officer Susan Mitchell said that while there were some positive aspects to the results, Mortgage Choice was losing market share and a change program is required to ensure the business has a platform for sustainable growth.
“Through a thorough consultation process with franchisees, it became very clear we needed a more competitive remuneration structure and needed to adjust the way we deliver our services so that we can grow our network and market share,” the CEO said.
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